Streaming and Content Delivery Guidelines

Thank you for choosing XP Channel, operated by Acoustte Digital Services Private Limited! We are committed to providing you with a seamless and engaging live streaming experience. Please review the following guidelines to ensure smooth access to our services.

Delivery Timelines:

  • Please note that delivery timelines may vary depending on the size and complexity of the streaming or ecommerce portal being developed.
  • Our team will provide you with a detailed estimate of the delivery timeline based on factors such as project scope, customization requirements, and additional features requested.

Communication Throughout the Process:

  • We believe in transparent communication and will keep you updated on the progress of your project at every stage.
  • Our dedicated team members will be available to address any queries or concerns you may have regarding the shipping and delivery of your marketing or ecommerce portal.

Quality Assurance:

  • Before delivery, our team conducts thorough quality assurance checks to ensure that your streaming website solution meets our stringent standards of excellence.
  • We strive to deliver a product that not only meets but exceeds your expectations, providing you with a reliable and high-performing platform to showcase your brand or sell your products online.

Flexibility and Adaptability:

We understand that business requirements may evolve, and we remain flexible to accommodate any necessary adjustments to the project timeline or deliverables. Our goal is to work collaboratively with you to deliver a tailored solution that aligns with your unique business needs and objectives.

Delivery Confirmation:

Once your streaming portal is ready for delivery, we will provide you with a comprehensive overview of the completed project. We encourage you to review the final product thoroughly and share any feedback or suggestions for further refinement.

Ongoing Support:

Our commitment to your satisfaction extends beyond delivery. We offer ongoing support and assistance to ensure that your streaming website continues to operate smoothly and efficiently. Whether you require technical support, maintenance services, or additional enhancements, our team is here to help you every step of the way. We are dedicated to delivering exceptional results and empowering your business for success in the digital landscape. If you have any questions or require further clarification regarding our shipping and delivery guidelines, please don't hesitate to contact us. We look forward to serving you and helping you achieve your business goals.

Accessing Your Live Streams and Content:

Once your order is processed, you will receive an email confirmation with details on accessing and configuring the streaming portal.

Technical Support:

If you encounter any technical issues while accessing live streams or recorded content, our support team is here to help.
Reach out to us at contact@xpchannel.com with your order details and a description of the issue.
Thank you for choosing XP Channel for your live streaming experience!
ACOUSTTE DIGITAL SERVICES PRIVATE LIMITED
Office Address: SCO 261, 2nd Floor, Sector 14,
Panchkula, Haryana 134109