1. Introduction

Welcome to www.xpchannel.com ("we," "our," or "us"). This website is operated by Acoustte Digital Services Private Limited, whose details can be found at www.acoustte.com. These Terms of Service govern your use of our website and the purchase of products from us. By accessing or using our website and making a purchase, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website or making a purchase.

2. Use of the Website

Eligibility: You must be at least 18 years old to use our website and place orders. By using our website, you represent that you are of legal age to form a binding contract.
Account Registration: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Activities: You agree not to engage in any activities that may disrupt or interfere with the functioning of our website or violate any applicable laws or regulations.

3. Content and Streaming Services

  • Content Accuracy: We strive to provide accurate and high-quality streaming content. However, we do not guarantee the accuracy, completeness, or reliability of any content available on our platform.
  • Service Availability: We aim to provide an uninterrupted streaming experience, but service disruptions may occur due to maintenance, technical issues, or unforeseen circumstances. We reserve the right to modify, suspend, or discontinue any part of our platform without prior notice.
  • Pricing and Payment: All prices on our website are listed in Indian currency and do not include applicable taxes and shipping charges. You agree to pay the total amount for your order, including any applicable taxes and shipping fees, at the time of purchase.

4. Order Acceptance and Cancellation

  • Fulfillment Efforts: At www.xpchannel.com, we are committed to providing a seamless order fulfillment experience for our valued customers. We will make reasonable and diligent efforts to fulfill your order within the estimated time frame specified during the checkout process.
  • No Fulfillment Time Guarantee: While we strive for timely order processing and delivery, it's important to note that we do not guarantee specific fulfillment times. Order fulfillment can be influenced by various factors, and unforeseen circumstances may arise that impact our ability to meet estimated delivery times.
  • Technical Issues and Unforeseen Circumstances: xpchannel.com is not responsible for delays in order fulfillment caused by technical issues or other unforeseen circumstances beyond our control. These circumstances may include but are not limited to server outages, network disruptions, or other technical challenges that could affect the order processing and fulfillment workflow.
  • Communication of Delays: In the event of any significant delays that may impact your order, our customer support team will make efforts to communicate the delay promptly. You will be informed about the status of your order and provided with relevant updates, including revised estimated fulfillment times.
  • Customer Support: If you have any concerns or inquiries about the status of your order, our customer support team is here to assist you. Please contact us at contact@xpchannel.com with your order number and details, and we will provide you with the necessary information and assistance.

5. Refund and Cancellation Policy

Return Policy: We accept returns of unused eLearning courses within 3 days of purchase. Please review our Return Policy for detailed instructions on the return process.
Refunds: Refunds will be issued in accordance with our Return Policy and will be processed to the original payment method used for the purchase.

6. Intellectual Property

Trademarks and Copyrights: All trademarks, logos, and copyrights displayed on our website are the property of their respective owners. You agree not to use or reproduce any intellectual property without prior written consent from the owner.

7. Limitation of Liability

Disclaimer: We make no warranties or representations about the accuracy, reliability, or completeness of the information provided on our website. We disclaim all liability for any damages arising from the use of our website or the purchase of our products.
Indemnification: You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising out of your use of our website or the violation of these Terms of Service.

8. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Panchkula, Haryana, India.

9. Changes to the Terms of Service

We may update these Terms of Service from time to time for operational, legal, or regulatory reasons. The most current version will be posted on our website, and your continued use of our website after any changes indicates your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at contact@xpchannel.com.
By using our website and purchasing our products, you agree to be bound by these Terms of Service.
ACOUSTTE DIGITAL SERVICES PRIVATE LIMITED
Office Address: SCO 261, 2nd Floor, Sector 14,
Panchkula, Haryana 134109